College of Business Technology Resources
The College of Business Information Services department is responsible
for the computers and a/v equipment in the classrooms and faculty/staff
offices. Should there be a problem with any equipment, please call the
COB HELPDESK at (502) 852-0154 or email cobhelp@louisville.edu.
The Help Desk is available Monday – Friday 7:30 am – 9:00 pm
- John Merchant, Director, IT Services, Room 223, (502) 852-4755
- Marc Broering, Programmer, Room 269, (502) 852-6947
- Cindy McDonald, Technology Specialist, Room 269, (502) 852-4893
- Nathan Hardy, Computer Lab Manager, Room 050, (502) 852-6882
University of Louisville IT Services
Contact the main University IT Service for support with: (except VMware)
- Password support
- Account lockout
- Computer problems
Contact the UofL HelpDesk at (502) 852-7997 or by going to https://helpdesk.louisville.edu and choosing one of the options there.
Hours:
Monday through Thursday: 6 AM to 10 PM
Friday: 6 AM to 5 PM
Saturday: 7 AM – 5 PM
Sunday: 10 AM – 10 PM
University Holidays: 7 AM – 5 PM
Closed Thanksgiving Day and Christmas Day
Helpdesk Resources
Qualtrics Survey Software