Skip to main content

Beyond Conflict Management


Turning Differences into Positive Business Relationships

Conflicts and disagreements happen every day; successful companies use this energy in a positive way to harness differences in a healthy manner. This interactive seminar will provide you with the tools to understand and manage differences in the workplace, improve communication, and create a positive and productive workplace environment.

You Will Learn to:

  • Employ techniques of interest-based negotiation to build and maintain successful, productive work relationships
  • Become a better listener
  • Employ good communication and mutual respect in managing workplace misunderstandings
  • Use language and non-verbal communication effectively
  • Pre-approved for 5 credit hours with HRCI
  • This program is valid for 6.5 PDCs for the SHRM-CPSM or SHRM-SCPSM

Seminar Fee

$430 (includes instruction, seminar manual, certificate of completion and parking)

2019 – 2020 Program Options

All dates meet from 8:30 a.m.—4:30 p.m.

Register now: 10/30/19

Does your company pay for training? Register here:

Bill My Company

Stay Notified of Upcoming Classes

Interested to learn about our other programs? Check out our other Seminars. Or sign up and we will keep you informed about future educational offerings.

Notify Me When Registration Opens
Chinese (Simplified)EnglishGermanHindiRussian