Consumers’ perceptions of product quality and entrepreneurial survival: evidence from the craft brewery industry

Abstract

Most studies of entrepreneurial failure do not have good measures of consumers’ perceptions of product quality. As a result, perceived quality in entrepreneurial success is often omitted. The craft brewery industry is comprised of small entrepreneurial firms selling an experience good making it an ideal study setting. Using online beer reviews, the authors examine how perceptions of beer quality and the size of brewery production influence entrepreneurial success of microbreweries and brewpubs.