Kathy Gosser, PhD
YUM! Assistant Professor of Franchise Management Practice and Director, YUM! Center for Global Franchise Excellence, Management & EntrepreneurshipBio
Kathleen retired from KFC (YUM! Brands) in August of 2019 after 35 years; her last role was Director of Learning & Organizational Development and the Chair of the KFC Foundation. She immediately started a new position at the University of Louisville, leveraging her experience in learning and franchising. She now leads the Franchise Management Certificate program, which is an online, asynchronous program focused on all the critical elements of franchising. She co-created this unique model combining the sophistication of corporate eLearning with academic principles and modalities — the program launched in early 2019. Kathleen will also teach courses in the Management Department, starting with a Collaboration course.
Kathleen is a lifelong learner. She earned her PhD in Educational Leadership and Organizational Development from the University of Louisville, her MBA from UofL, and her BA in Journalism from Indiana University. Education is her passion, and she has encouraged many mentees and team members to continue their educational pursuits.