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Small Bites Podcast: Key performance indicators (KPI)

March 1, 2023
Small Bites Podcast performance indicators

Key Performance Indicators, or KPIs, measure the drivers of business success. Measure the drivers, manage the drivers, and the results will come. Barb and Kathy discuss metrics that enable owners to manage sales, productivity, marketing, gross profit margin, and more.


Dr. Kathy Gosser, YUM! Assistant Professor of Franchise Management and Director of the Yum! Center for Global Franchise Excellence

Barb Nuss, CPA – Founder and President, ProfitSoup