Leading Through Uncertainty: Session Three

Communicating During Turbulence
Dr. Kristen Lucas & Dr. Kathy Gosser

The last of three sessions will explore topics and questions related to managing and communicating through turbulent times and the subsequent fallout. Managerial strategies are always executed via communication, but the importance of strategic messaging is even more critical during uncertain times. Dr. Kristen Lucas and Dr. Kathy Gosser discuss specific strategies for effectively communicating during COVID and beyond. These panelists respond to workplace questions about communicating recognition, trust, and difficult news while addressing applied situations including how to mitigate uncertainty and reduce stress via strategic messaging. Challenges impeding leaders and their communication are also discussed.