Requirements Fulfillment: The Missing Link between Requirements Determination and User Acceptance

Vol. 30, (1), 63-74

Abstract

Large information systems often span various functional areas of an organization and are used by different groups across several levels of the organization. When fulfillment of requirements in aninformation system is deficient for a functional area or an organizational unit, lower levels of acceptance among certain user groups may occur. This article explores the relationship between user acceptance of an information system and the degree of information requirements fulfillment for various user groups.