Impact of Service Attributes on Customer Satisfaction and Loyalty in a Healthcare Context
Leadership in Health Services. February 1, 2015
Vol. 28(2), pp. 149-166
The UofL College of Business enhances the intellectual and economic vitality of our city, the region, and the broader business world through our academic programs, research, and community outreach activities. We strongly believe that lives improve through entrepreneurship, innovation, critical and rigorous thinking, diverse ideas, and people.
The University of Louisville College of Business offers a wide variety of degree programs to help you accelerate your success and achieve your professional goals. Whether you’re laying a strong foundation for your business career, taking the next big step on your professional journey, or building specialized industry expertise, we’ve got you covered.
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Vol. 28(2), pp. 149-166