Skip to main content

FranchiseU! Episode Eighteen: Michelle Rowan (Franchise Business Review)

May 10, 2022 - -
Headshot of FBR's president and COO Michelle Rowan.

On today’s FranchiseU! Kathy Gosser talks to Franchise Business Review’s president and COO, Michelle Rowan, CFE. Franchise Business Review (FBR) is the leading market research firm in the franchise sector specializing in franchisee satisfaction and employee engagement. In addition to her role at FBR, Michelle is also chair of the International Franchise Association Women’s Franchise Committee and a Certified Franchise Executive. Recently, Michelle joined the YUM! Center for Global Franchise Excellence Board of Advisors.

New episodes of FranchiseU! debut every other Tuesday. Listen to the episode below and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite podcasts.