Marketing Audit
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A marketing audit is a report on the marketing strategy and on the execution of the strategy for a specific brand or product-service. The specifics of an audit are dependent the product-service being analyzed. An audit of an undifferentiated commodity product will look very different from an audit of a branded luxury good. Much of this page is a summary of various web pages including [1],[2],
There are essentially two different foci of marketing audits.
- The first involves a focus on Internet marketing, specifically web pages and web sites.
- The second, more traditional audit focuses on the overall strategy of the firm, target markets, and the 4Ps.
Audits should be recurring. They may or may not be comprehensive: the goals of the audit should determine the scope of the audit. The goals of an audit may involve:
- Elevate product/brand awareness
- Product-service differentiation
- Sales revenue and/or market share
- Attract new customers and/or increase usage among existing customers
The major steps and elements of an web page audit involves:
- Define the scope in terms of the product-service or brand being analyzed
- Be sure to focus on value-added
- Create a list (URLs) of current Internet pages managed by the company for easy access and upgrades in the future
- Collect web page KPIs: revision dates, speeds, etc.
- Create an action plan
- Benchmark against direct competitors
- Execute on solutions.
Major elements of