Be Your Company's Problem Solver

Problem Solving for Continuous Improvement

Develop your project processes with proven experts!

 

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Learn More About Problem Solving for Continuous Improvement

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Program Highlights

Innovative Process Strategies

Successful businesses understand that problem solving is an on-going process to close the gap between the ideal and real. Problem solving is structured, data-driven, customer-focused, and based on teamwork.

Change may be a constant, but so is your ability to problem-solve. 

Become an indispensable asset to any organization by being a process architect — construct a culture that understands the dynamic nature of process refinement and implementation. 

Our Problem Solving for Continuous Improvement Certificate is perfect for project managers, consultants, process development, and change agents. Give yourself the tools to set yourself apart and advance your career opportunities as your company’s go-to problem solver.

  • Progress through three stackable training levels
  • Become more confident in your solution skillset
  • Establish an efficient, formal, repeatable, documented business process
  • Develop practical tools through proven management concepts
  • Learn from experienced and passionate practitioners of problem-solving methodologies

Practical Solutions

Rooted in Lean Six Sigma

This certificate introduces and advances participants through formal business process improvement methodologies (Lean Six Sigma). Participants are exposed to the process of problem solving and tools, leveraging industry-tested best practices.

Those methodologies include:

  • Key elements of change management
  • Project management
  • Internal management consulting

Copper Level

January 20, 2021 (Online)

At the end of this course, you will understand:

  • Problem solving as a process
  • Define Measure Analyze Improve and Control (DMAIC)
  • The tools used in Lean Six Sigma
  • Different skillsets in problem solving

Time: 2 Contact Hours

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Bronze Level

Wednesdays February 3, 2021 – March 24, 2021 (6:00-9:00 p.m.)

At the end of this course, you will understand how to:

  • Capture the voice of the customer
  • Start and finish a process improvement project using process analysis
  • Construct a process flowchart
  • Identify waste in a process
  • Create action plans for better processes

Time: 24 Contact Hours

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Silver Level

Wednesdays April 7, 2021 –
May 26, 2021 (6:00-9:00 p.m.)

At the end of this course, you will understand how to:

  • Create a performance process baseline using good data
  • Use root cause analysis tools
  • Design and revise action plans to improve processes
  • Sustain superior process performance

Time: 24 Contact Hours

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Contact Us

Manuela Perri
manuela.perri@louisville.edu
Business Development Manager
Executive Education
(502) 852-4821

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