Dr. Hope Zoeller is founder and president of HOPE (Helping Other People Excel), LLC, a firm that specializes in facilitating leader success at every level of an organization. For over 13 years of her professional career, Dr. Zoeller worked at United Parcel Service (UPS) in various roles including customer service, training and development, and employee relations. For the past 11 years, she has been consulting with organizations on leadership development. Dr. Zoeller is also a professor at Spalding University instructing in the Master of Business Communication program. She has a Doctorate in Leadership Education from Spalding University, a Master of Education in Training and Development from the University of Louisville and a Bachelor of Arts in Communications and Psychology from Bellarmine University. Dr. Zoeller recently released a book HOPE for Leaders Unabridged. She originates from Southern Indiana and lives in Louisville, Kentucky with her husband Dr. Joe DeSensi. In her spare time she enjoys international travel and yoga.